Refund policy
Refund policy
Returns & Exchanges Policy
We want you to be fully satisfied with your purchase.
1. Return Window
Returns are accepted within 14 days of delivery.
2. Eligibility
To be eligible for a return:
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Items must be unused and in original condition
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Items must be in original packaging
3. Non-Returnable Items
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Final sale items
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Gift cards
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Personalized products
4. Refunds
Once we receive and inspect your return, we will notify you of approval. Refunds are issued to the original payment method within 5–10 business days.
To initiate a return, contact: ASK@GALDOUMA.COM