Refund policy

Refund policy

Returns & Exchanges Policy

We want you to be fully satisfied with your purchase.

1. Return Window

Returns are accepted within 14 days of delivery.

2. Eligibility

To be eligible for a return:

  • Items must be unused and in original condition

  • Items must be in original packaging

3. Non-Returnable Items

  • Final sale items

  • Gift cards

  • Personalized products

4. Refunds

Once we receive and inspect your return, we will notify you of approval. Refunds are issued to the original payment method within 5–10 business days.

To initiate a return, contact: ASK@GALDOUMA.COM